Terms & Conditions

1. 30 Nights Trial is applicable for the first 30 nights from the date of delivery. In case of a swap between different models, the 30 Nights trial will be still calculated from the day your product is delivered.

2. 30 Nights Trial is applicable only on selected standard size mattresses and not available on custom size mattresses.

3. Cancellations are not allowed on custom size mattresses.

4. 30 Nights Trial is not applicable to the accessories.

5. For a full refund, you may decide to return the mattress any time before the end of 30 nights.

6. Return and Refund on 30 Nights Trial offer will not be applicable if the product falls under an exception to Return/Refund under 30 Nights Trial.

7. Our 30 Nights Trial offer applies only to the original purchaser of genuine Nilkamal Sleep mattress purchased from www.nilkamalsleep.com or any other website authorised by Nilkamal Sleep.

8. We ask you to give your Nilkamal Sleep mattress a fair trial for a minimum of 2 weeks. Research shows that it takes just about that much time for your body to start adjusting to any new mattress!

9. We will need photographic proof of the product from your end while opting for a return. We may cancel the request if you fail to provide substantial proof.

10. The final decision on refund under 30 Nights Trial offer will be made by Nilkamal Sleep. The company reserves the complete right to refuse any request claim if it doesn’t fulfill the Terms and Conditions of the 30 Nights Trial Offer.

11. By accepting the Terms & Conditions, you also accept to receive news, updates, offers/campaign-related SMS, to the mobile phone number and WhatsApp number provided by you. By accessing and using the Platforms and/or verifying your contact number with us, you explicitly consent to receive such communications (through call, SMS, email or other digital and electronic means) from us and/or our authorized representatives regarding any new services or offerings, even if your contact number is registered under the DND/NCPR list under the Telecom Commercial Communications Customer Preference Regulations, 2018.